Inclusive Communication in Disaster Management: A Systematic Literature Study of BPBD’s Strategy in Facing Floods

Abstract

Floods are the most frequent natural disaster in Indonesia, having a significant impact on people’s lives. In this context, effective communication strategies from local governments are crucial to enhancing preparedness and expediting disaster response. This study examines the communication strategies employed by the Regional Disaster Management Agency (BPBD) in flood mitigation and response efforts in Indonesia, utilizing a Systematic Literature Review (SLR) approach. Based on a review of six scientific articles that followed the PRISMA method, it was found that the BPBD’s primary strategies for disseminating disaster information include the use of social media, online applications, and disaster management information systems. This strategy is multi-platform and interactive, enabling the rapid dissemination of information and fostering public participation. However, the effectiveness of this strategy is hampered by challenges such as low digital literacy, limited technological infrastructure, and limited public participation in disaster simulations. Therefore, this study recommends a more inclusive and adaptive communication strategy through the integration of digital and conventional media, increased disaster education, and cross-sector collaboration to build a resilient and sustainable disaster communication system.